Refund policy

Every product is printed to order from your photo, so we can't accept returns or exchanges for a change of mind, a different photo or a different scent. Please check your preview before you place your order.

If your freshener arrives damaged or misprinted, we'll make it right. Contact us within 30 days of delivery with your order number and a photo of the problem, and we'll send a free reprint or give you a full refund.

Small color differences between your screen and the printed freshener are normal and don't count as a misprint.

Refunds go back to your original payment method.

To report a problem, use our contact form: okinawagift.com/pages/contact.